Frequently Asked
Questions

Answers to All of Your Semi-Trailer Rental or Leasing Questions

What is required to rent a trailer?

An approved credit application and proper insurance is required. Fill out our online credit application to get started and a Mckinney representative will contact you.

Online Credit Application

Who is responsible for automobile liability and collision insurance?

The renter or lessee is responsible for insurance, with a liability of $1,000,000.00 combined single limit, injury and property damage. Comprehensive coverage must be equal to the equipment value, with a deductible of no more than $1,000.00, and Mckinney must be listed as “loss payee” and "Additional Insured".

Download Our Insurance Requirements

Does Mckinney offer insurance?

We offer a convenient alternative to third-party insurance in the form of a Collision Damage Waiver (CDW). It is a simple and effective way to limit your liability in case your equipment gets damaged. Plus, our CDW can help to prevent your insurance premiums from going up after a trailer is damaged, destroyed or stolen. Learn more about Mckinney’s Collision Damage Waiver (CDW).

How can I pay for my rental?

Mckinney allows our customers to pay by direct payment, ACH or wire transfer.

Is there a mileage charge, and what is it for?

Yes, there is a mileage charge. It is a usage fee applied to cover tires, brake, preventive maintenance and required inspections.

Can I rent a trailer for a one-way trip?

Most rented trailers need to be returned to the location where they were rented, but many times Mckinney has trailers to move between branches and manufacturers so one-way options are often available.

See Our One-Ways

Does Mckinney deliver trailers or offer storage options?

Yes, we deliver trailers and can store rented trailers on our Mckinney yards, depending on yard capacity. See our Services page for additional details.

What do I do if the trailer needs repair?

During normal business hours, please contact the Maintenance Department at your closest Mckinney location. For after-hours repairs, Mckinney has a nationwide toll-free emergency repair service to assist you, at 1-877-777-6511.

Do your trailers have GPS Tracking?

Mckinney provides free trailer tracking on all rented or leased road vans and refrigerated trailers. We also have the latest technology in reefer telematics that can be added to any refrigerated trailer. See our Services page for details.

Where can I find a list of all trailers on rent through Mckinney?

The MyMckinney Customer Portal can be accessed from the top of any page on our website. Customers can access registrations, inspections, downloadable equipment lists, invoice copies and GPS tracking information from their MyMckinney Portal.

Go to your MyMckinney Portal here.

Can I buy a trailer from Mckinney?

Yes! Mckinney’s Trailer Sales Division has late model, well maintained dry vans and reefers available for purchase. See our Trailer Sales page for more details.

Trailer Rental and Leasing Simplified

We understand the challenges you face while managing your fleet. That's why we make sure you get what you want, when you want it. For over 30 years, Mckinney has brought customization, flexibility and reliability to our customers.

Contact Us Today